Here is the description from their site. My thoughts are they need some help with an improved description. They need to clear up their services and the scope of what a public adjuster does: Just when you think you're down on your luck, you found us! We can help you at any point of your insurance claim state, so let us talk to your insurance company so you don't have to. Since every situation is different, we are fully prepared to meet the individual needs of any claim. We are a local, family-owned business that has been operating since 1987. Funari Public Adjusters has served as a catalyst between client and insurance companies for over 2 decades, and our personalized services range from correspondence to project initiation. We cover any type of scope for each specific project!