Quality Thread & Notions (QTN) was founded in 1922 and has provided personalized customer service and the highest quality products in Industrial & Commercial Thread, Zippers, Hook & Loop, Velcro, Elastic, Webbing, and Plastic Hardware. QTN’s Customer Service Reps are happy to assist with placing orders or to help with questions about our products and services. When you call us, a live person will answer your call, not an automated system. Our Product Managers ensure that we have what you need based on quality, price, and market trends. They are always available to share their knowledge and guidance. The Warehouse Team uses a “Quality Check” processes to ensure your orders are accurate and on time. Each order is rechecked after being pulled to verify accuracy. Items are packaged securely so they arrive undamaged. They then schedule the best shipping method to guarantee you receive your order when you need it at the lowest possible cost. And best of all, orders placed by 2:00 PM EST will ship that day!