TERMS & CONDITIONS Shipping & Delivery All orders will be shipped within 1 to 2 business days (subject to availability) by UPS or FedEx ground if no specific instructions are given. Blind Drop shipment is available(standard rates applied) Freight Items will be processed through UNISHIPPERS. Orders are subject to be charged a shipping & handling fee. All C.O.D. Orders will be charged a extra fee by UPS or corresponding trucking services. Guangjing Co., Ltd. Offers free local delivery within a 15 mile radius of our warehouse located in Santa Fe Springs, CA 90670 for orders over $500. Delivery days are Monday, Wednesday, and Friday. Rush delivery available for a $30 fee. Restrictions apply. Payments, Terms, & Pricing All new customers are required to provide a copy of their retail certificate and sales tax exemption certifications before wholesale pricelist is provided. We accept cash, cashier’s check, company check (paid to Guangjing Co., Ltd.), VISA/MC/AMEX/DISCOVER (applicable fee’s may apply). Net 15-day terms can be established after a credit review and approval by Guangjing Co., Ltd. All orders must be confirmed by your signed company purchase order prior to shipment. Prices are subject to change without notice. Samples Plain cap samples are charged at dozen pricing plus the cost of shipping. All custom OEM samples will be charged a sample fee. Please Contact us for more information. Returns Returns are not accepted without prior notice and approval by Guangjing Co., Ltd. Approved returns are accepted in original packaging and are charged a 10% restocking fee. Items returned will be given credit towards customers next purchased of our items. Guangjing Co., Ltd. will not accept return of embroidered or imprinted merchandise. Please check your orders carefully before making any alterations. Returns without a return authorization number (RA#) will be refused at time of delivery. Freight charge must be prepaid for all returns. Discrepancies Please notify customer service department of any discrepancies regarding your order such as damages, shortages, or incorrect fulfillment. All claims must be submitted within 7 business days from the receipt of goods.