At Horton we believe everyone should act in an honest and ethical manner, both on the plant floor and in our business operations. It's an age-old value to "live up to your word," and it's a value we hold highly. Our team works together to ensure our customers and dealers receive the best in both service and product. It's a team effort. We all pitch in to make the best effort, even if it's outside of our job description or afterhours. Our relationships are built on trust and respect. This includes our employees, customers, dealers and suppliers. Relationships are a two-way street. We expect all Horton relationships to be conducted respectfully. We encourage an atmosphere that empowers our employees to make the right decisions. Many of our operations improve through kaizens - employee submitted suggestions for continuous process improvement. Kaizens involve all employees from the CEO to management to production and office staff. Our industry reputation is built on innovation. We continue this tradition, working to leverage enlightened thinking and technological advancements to create the highest-quality, safest ambulance. Effort and victories do not go unnoticed at Horton. We set aside time to celebrate our successes, both individual and team-oriented.