Our central US location, just outside of Des Moines, Iowa makes it possible for us to ship within the Continental US using standard rates in 5 days or less. Since we deal in wholesale bulk products all business is conducted online. We do not have a retail store. All our products are covered by a 100% Money Back Guarantee against defects. If you are not satisfied with in 30 days, let us know and we will make it right. We will even pay the return shipping if we shipped the product you ordered. If you ordered the wrong item, you can foot the bill to return the product, but we will still refund 100% of the purchase price when we receive the item.