Picasso Games Etc.'s customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Our company is based on the belief that our customers' needs are of the utmost importance. We are committed to meeting those needs by offering great products at great prices, answering all emails as quickly as possible, having great store product sales, and fast shipping, usually processing and preparing for shipment within 24 hours! As a result, much of our business is from repeat customers and referrals. We welcome the opportunity to earn your trust, and deliver you some of the best service in the industry! You can contact customer service Phone : ( 760 ) 560-3675 Mon-Fri : 9.00am - 5.00pm (Except Major Holidays) E-mail : pic