Cachet Works USA LLC have been in the technology industry since 2008 and have the commanding ability to deliver astounding value for money through selective acquisition. We sell all known brands to our valued customers such as HP, Lenovo, Dell, Asus, Foscam, MSI and several more. We've been offering top quality computers and even better after sales services to our customers across the US since 2008. Above all, we are committed to giving our customers a complete product experience which focuses primarily on excellent after sales support to enhance the overall purchase experience. A product isn't complete if a seller doesn't back the item they sell, so if you ever have any issues, just holler and we'll hurry to assist you until the job is done! Cachet Works USA LLC employ only the best in the industry relative to skill and empathy. Our personnel are highly qualified and have the ability to successfully troubleshoot most technical computer issues with ease while never losing site of our eventual goal, which is not just satisfying the customer, but delighting them. You will find we are empathetic to your situation and that we never fail to go above and beyond to make sure you are satisfied without exception, no ifs, buts or “sorry for the inconvenience, but we cant help you.” We take pride in getting the job done for you, our valued customer. We have a state-of-the-art warehouse at 186 Dillard Road, Madison Heights, VA, 24572 that houses our inventory in a secure and sophisticated manner. Our triple layer order check makes sure you get exactly what you bought and human error doesn’t cause unnecessary downtime to our customers. Our automated systems check and verify each system prior to shipping in addition to 2 more individual and manual checks. We invite you to visit our warehouse with prior appointment, please call us on 4342190566 so we can setup a good time for you. Lastly, we use only the best packaging practices to make sure your precious computer(s) gets to you without damage and if handled roughly by a carrier, the additional box, bubble wrap and foam protect the laptop unconditionally. We are one of the few sellers that ship all orders the very same day if cleared before 3PM EST. Again, without exception. To ensure we don’t miss any shipments, we schedule 2 UPS pickups daily, which ensures a 100% shipment rate and no delayed orders. If for some reason the carrier delays the item, we deal directly with your local UPS or FedEx hub.