LogicNets offers a web-based decision support platform on a subscription basis. The company originally used the platform to create and deliver sophisticated custom solutions, automating a wide range of business processes. Recently, it has taken its substantial portfolio of decision support applications and packaged them to provide industry-specific solutions in four focused areas: - Technical Support & Field Service - Environmental Health & Safety (EHS) - Healthcare Decision Support - Sales Productivity Create purpose-built expert productivity tools, or use it as a strategic platform to automate complex workflows including advanced troubleshooting, predictive diagnostics, knowledge management, customer self-service and remote device monitoring. Customers include Ford, Illumina and CBS.