We buy our Shoes from Macy's Department Stores 90% are of them are Store Stock and are new and have not left the Store until they were receive at our warehouse They are sold to us at a Discount and we sell them at a Discount most are sold at a 50% saving of the Original price 10% of them may be Customers returns if so we will note that WE WILL ALL WAYS TRY TO DESCRIBE AN ITEM I AM SELLING ACCURATELY. AS MUCH AS POSSIBLY. THESE ARE STORE STOCK SHOES MAY HAVE BEEN TRY ON BUT HAS NEVER BEEN WORN.