"Full disclosure of every imaginable detail should be uncovered before you drive off the lot... Not after." "I want every one of my customers to call and refer me to their friends and family when they are in need of a used truck. I find it incredibly gratifying. I never want to have a customer that's unhappy. If an issue arises, I look at the situation as an opportunity to show how genuinely honorable I am. Address every concern and any issue with the utmost consideration. People remember that." " Incurring a small loss today can repay itself 100 times over tomorrow! And I get random phone calls from people every week, saying, "you sold a truck to my friend and he gave me your number..." I never get tired of that. It means I'm doing right by people." - Sal Mannino Owner: TrucksNYC.co