We’re here for you 24/7. ◦Year-Round Support – Offices are open all year to serve your needs. ◦Satisfaction Guarantee – Our offices stand behind every tax preparation experience 100%. Your preparation fees will be refunded if you are not satisfied for any reason. ◦Accuracy Guarantee - Our offices will give you the most accurate return and the largest possible refund, or work to find more deductions or breaks to lower your tax liability. If the office makes an error in the preparation of your return that results in penalties and interest, the office will reimburse you for the associated penalty and interest initially assessed. ◦Free Consultation – Free information and tax advice at every office. ◦Audit Assistance - If the IRS audits you for a return we prepared, we will accompany you to the audit to offer assistance by explaining our methods of income tax preparation. ◦Correspondence Assistance - We will help you handle all IRS and state tax return correspondence that you get, including audits, letters and inquiries about your tax return. ◦Free Copies - At any time after using our tax return service, you can get copies of your paid tax return for free.