Court tested and proven! I have experienced the fear, the confusion and anxiety my clients are going through under an insurance investigation. I know it well so I know the right answers and better yet many times the questions you will be asked to trip you up. The insurance company is not your friend. In fact, commonly you will find them hostile for you expecting to be paid on your claim. You need an insider, not an attorney with the limits of the law when the investigation has nothing to do with the law, Many times I know the so-called experts they are using to base a denial of your auto theft claim. Rule #1: Don't believe anything the investigator tells you!