We know how valuable your memories, photos and files are to you so we do our very best to protect and preserve them for you by using modern technology. When you bring us your work it stays with us (except video transfer). Video transfer is hand delivered and picked-up to our outlab it is never mailed or shipped. When you bring us your order we will discuss what you would like to do, offer other suggestions, and give you a price estimate and approximate completion time. We will do our very best to accomplish the goal you want when you want it.