A comprehensive professional receivables and debt collections management firm, Compass Recovery Group is located in the Buffalo-Niagara Falls Metropolitan Area village of Depew, New York. Operating in full compliance with all government regulations and industry best practices, it provides targeted services at all stages of payment delinquency. Compass Recovery Group strives to serve the best interest of lenders and borrowers alike, offering a variety of effective collections strategies and providing education on subjects that range from route financing to credit ratings. Compass Recovery Group benefits from a senior administrative team with more than 20 years of experience in the collections industry. To ensure that their company and industry standards are met, every staff agent must complete comprehensive training under the standards of the Fair Credit Reporting Act and the Fair Debt Collection Practices Act. Compass Recovery Group’s employees undergo extensive professional development, which includes an initial 40-hour course followed by a 90-day mentoring period under a senior partner. The firm’s commitment to its clients reflects a greater commitment to the public at large. Over the years, Compass Recovery Group has lent its support to both the Alzheimer's Association and Saint Jude Children's Research Hospital.