We service the New Bern, Havelock, and Vanceboro area. Service is performed during normal business hours M-F and after hours by prior appointment. Calls are usually returned in the evening and scheduled for the following working day. Weekend calls usually get answered Sunday evenings. Our appointment times are a one hour window versus the competition's half day to all day waits for service. Our website is afterfiveappliance.com. We were #1in the Sun Journal 2011 Readers Choice Awards. Our technician has passed all Criminal Records checks and drug screenings to guarantee your safety.