Highland Oaks Health Care Center is a 99-bed healthcare facility that typically operates at an occupancy rate of 80-85%. Their primary goal is to increase occupancy and reach as close to 98% capacity as possible. The facility accommodates both long-term and short-term patients. Approximately 70% of the patients are in long-term care, while the goal is to attract more short-term patients who require therapy before returning home. Short-term in-patient care is considered the most lucrative for the center. A significant portion of the long-term patients rely on Medicaid for their healthcare coverage, while Medicare is an insurance program that individuals pay into throughout their lives.