We will serve our customers with integrity, honesty, and fairness. We will agree with our customers independently, and in advance, on our services and fees. Services and fees will be legitimate and reasonable. We will stand behind our work, and will promptly address any customer concerns about material or workmanship. We will meet or exceed all local and federal regulations, and will maintain personal and customer safety as a top priority. We will be mindful of the environmental impact of all work done, and will work to eliminate or minimize that impact. We will provide services and advice, when applicable, that will help the customer to reduce environmental impact and save on energy costs. We will not advertise our services in a deceptive manner. We will respect customer property,