I don't just talk about Customer Service, I do Customer Service. I don't just teach you to pass a checkride. I teach you everything I know about flying airplanes at the level of license you are seeking. I want you to be a perfect pilot. A perfect pilot does everything he possibly can to ensure the safety of his aircraft and his passengers. You can't do that if you haven't had the benefit of thorough training. Like most things in life, you can find good flight instruction, and you can find cheap flight instruction. Its really hard to find good cheap instruction. If you want cheap, and you are willing to risk your life on it, I can't help you. I'm not the most expensive instructor either, but I'll put my first time pass rate up against anybody's.