We have been repairing computers since 1995 and we currently have a large number of loyal customers. We are dependable and reliable and we do what we say we will do, which is the only way to have stayed in business for this long. If you are in our pick up service area, we will come to you, pick up your computer (just the box) or you can have the computer shipped to us and we'll ship it back to you. Shipping it back to you is included in the price. The turn-around-time is usually only 24 hours. While we have your computer, we will attempt to backup all of your data, format the hard-drive, install the Operating System (Windows, etc.), perform all updates, install any provided applications (Word, Excel, etc.), install a FREE anti-virus/anti-spam product, restore your data, and haul it or ship it back to you. What you'll get in return is a computer that is faster, more secure, and more reliable than the day you bought it, for a fraction of the cost of a new computer. If you are in our pick up service area, we'll even reconnect the computer for you and install any peripherals (printers, etc.) that you may have. Simply call us and forget about it.