PC Troubleshooting After we receive your broken PC, we will contact you within 24 hours after completing diagnostics testing before proceeding with the repair. Our diagnostic fee is $50. If we repair your PC, that $50 goes toward shipping of your fixed PC! PC Rebuild Sometimes it is necessary, or cheaper, to do a PC rebuild. Or you may change your mind, and want to upgrade your PC instead of starting all over. We can save you money, and hassle, by rebuilding your PC without losing any of your information on your PC. Whatever the case, we will let you know within 24 hours of the diagnostics to let you know the cheapest route! New Systems We can start from scratch! You dream it, and we'll make it happen! All we need is the specs (or what you want to use the PC for)!