For over 20 years Giant has helped small businesses to be friendlier and more efficient based on one simple idea: Integrated customer orders with word processing. The result is a database that shares hard financial information (did you get my order, is this a customer who pays their bills on time) with correspondence (here is our quote for your job, here is our report on your property) and contact notes (talk to Emily on the phone about delivery but talk to Doug about accounting). Actually sharing information might be a scary concept but is an easy way to be more responsive to customers and makes everybody look a little smarter.