When your technology is highly regulated, your choice of IT Provider is high stakes. Charles IT is the CT compliance expert, but we know that’s only half the work. The other half is being an excellent human — building relationships that deliver real results. Experiencing an IT Meltdown? Don’t Panic! Call Charles IT. We offer fast and effective solutions and a 1 Hour Emergency Guarantee. Yes, this means we’ll respond, if not immediately, then within 1 hour, day or night. Promise.