There are lots of great social media monitoring tools like Trackur, Alterian SM2, Radian6 or Scout Labs They're computer algorithms and search spiders that put information where you can find it. They do a nice job organizing and sorting data, and provide nice charts too. None do the whole job. None of them want to because that's not DIY software. That requires service. Strategic insights service.This strategic service should go beyond what monitoring tool cloud software provides. It requires talents, training and time. NJW offers these unique strategic services integrating Advanced Text Analytics, Advanced Data Analytics and online Web Survey Programming.