• Experienced telecommuter with 15 years of experience in all aspects of physician reimbursement--effectively resolving physician, patient and insurance reimbursement and refund issues • Significant independent small medical business development expertise • Seasoned medical reimbursement professional with experience in commercial, Medicare, Medicaid, managed care, capitation, workers’ compensation, ACA, ICD9, ICD10, CPT, HCPCS and regulatory issues Professional Experience • 1999-Present: Self-employed medical reimbursement management specialist; successful resolution of prior, unprofessional or incompetent “billers” for solo-practice physicians; from training of front office, nursing, patient and doctor to credentialing, contracting, appeals, ALJ hearings and directing proper insurance recoupments. Specialist in podiatry, general/primary care and urgent care. Current clients are slowing down and retiring • 1996-1995: Redwood Nursing & Rehab., Central Supply Department Head • 1981-1995: 7-Eleven Franchisee • 1980-1981: Western Title Company, Escrow Officer • 1972-1979: First American Title Company, Escrow Officer, Escrow Supervisor Affiliations/Involvement • South Bay Seniors-People Helping People a charitable 501c3: Treasurer and Membership dB administrator • Independent study and research: any and all issues confronting the business of insurance, medical and their regulatory fields • Past member: AAPC, AHIMA • Hobbies: Hiking and Needlework Other Skills • Word 2010, Excel 2010, Publisher 2000, QuickBooks 1997 • Remote/telecommuting communication, ethics, and effectiveness • Lytec Medical, Amazing Charts, Kareo, Medical Manager, MediSoft • Excellent Customer/Client Service