We are excellent at managing property We are passionate about property management, and we like what we do. We seek to maximize the productivity of every property we manage- from overall health, maintenance curb appeal and market competitiveness, to financial performance, to placing high quality tenants in them. We think the condition of a property speaks to how well it's managed. If it's well cared for and maintained, those are the symptoms of a good manager. We manage every property as if it were our own, and as if we would want to live in them ourselves. We measure our outcomes by the tangible ways our properties perform. Our average vacancy on market is 22 days. We have fewer lates than average, we have a high tenant renewal rate, and our properties rent at or slightly above market rates. We see these approaches as core differentiators for us- we run our business in a way that makes us better than most other property managers in driving excellence in these basic aspects of managing a property. We want to build the next generation of property management Online paperless services are more efficient, more convenient for our owners and tenants, and allow us to do more with less. Using these, we keep a small footprint but can produce a lot of business. We are agile and innovative, always looking to improve some aspect of what we do to make us more responsive, deliver something faster, make something less expensive, or make something easie