In 1967 Charles Ackerman didn’t find his calling - it found him! Late one evening the unthinkable happened - a criminal broke into Ackerman’s residence. He survived the ordeal but suffered a gun shot wound. The accomplished commercial real estate developer now had a new moniker - crime victim. At that time residential security systems were primarily marketed to affluent homeowners and celebrities. Ackerman saw an opening! His mission was to create a company culture that focused on customer service. Ackerman Security quickly became Atlanta’s premier provider of residential security systems and services. Like dandelions, Ackerman yard signs began springing up throughout Atlanta. For almost 50 years, Ackerman Security Systems has been metro Atlanta’s largest and most respected Security Company. The company offers comprehensive services to both residential and commercial customers. In addition, through planned and organic growth, the company has expanded its commercial division into 48 states. Yet, the company’s main focus remains customer service. This has led to extraordinary customer retention which is just as notable. Many of the company’s original customers have remained loyal throughout the years. Equally important are the company’s employee retention statistics. Ackerman boasts several of the company’s original employees.

Since before man set foot on the Moon, Ackerman has been known as the Sign of Real Security - for going above and beyond any other security provider in America to help homes and businesses achieve the highest level of safety possible. Based on this belief, Ackerman has invested in a U.S.-based, best-in-class Security Call Center - one of the very few that is rated 5 Stars by both U.L. and CSAA (the watchdog of the Security Industry).