Thank you for visiting our site and taking the time to glance at our legal section . Below we have listed some information you should know about BeautyRose. We hope you have a pleasant shopping experience. Your comments are welcome. Customer Service: [email protected] [email protected] 9:30 am - 3:00 pm (EST.) Mon-Fri [email protected] Shipping Charges: We are pleased to offer FREE Shipping in the USA! Beautyrose.com offers USPS and UPS as our preferred shipping carrier fo all our orders. 3-day shipping-$8.95 2-day Priority-12.95 Inside Canada (Any Province)-8.95 International $17.95 All order are shipped in 24-48 hours. Returns: If something is not right for you. send it back within 30 days. Simply repackage the item, but please be aware if it is not our fault there will be