Consulting with clients to determine their travel needs and preferences Researching and presenting travel itinerary options including transportation, accommodation, and attractions Booking and confirming reservations for travel and accommodation Offering and selling travel insurance and other travel products Advising clients on necessary travel documents such as visas and passports Keeping up-to-date with changes and trends in the travel industry Providing information on travel advisories and safety warnings Handling and resolving client complaints and issues Maintaining accurate records of client bookings and payments Building and maintaining relationships with travel suppliers and industry partners.