Bright Pattern is a company building an enterprise cloud contact centre application. A Rich Contact Experience with blended multi-channel interactions and can handle more than one interaction of various media types. Your customers can connect with representatives on many levels, through pictures, documents and even video transactions. Bright Pattern makes simultaneous communications between multiple representatives and customers a breeze. Bright Pattern allows improved sales and customer service consistency. Based on modern technology, Bright Pattern is offered as a service but can be deployed in a private cloud.