Edgerton Hospital and Health Services in Wisconsin has met strong, rigorous standards in health care for years. In 2013, the company underwent an unannounced survey by The Joint Commission, which assessed its standards of care in areas like infection prevention and medication management. Fewer than a third of critical access hospitals meet these standards nationwide, but Edgerton has succeeded where many organizations failed. Those who have turned to Edgerton for care have been consistently satisfied with the results. U.S. Department of Health and Human Services data has indicated that Edgerton beats both the state and national averages in patient satisfaction regarding issues like pain control and cleanliness. Its score on cleanliness was particularly high, receiving a rating of 91 among patients who stayed overnight between April 2012 and March 2013, compared to a national average of 73. While the organization prides itself on its successes, it still strives to improve patient experiences.