I sometimes hear my new clients apologize for not understanding more about computers. It amazes me that people actually feel guilty they don't know more about computers. Hey, lighten up, that's not your job. That's what I am here for. I don't understand the technical details of your job why should you expect to understand mine. I have clients with Phd's, masters degrees, doctors and lawyers who don't understand computers. It is okay! That has not been your focus. The problem is many computer technicians will make you feel inferior because you don't understand things they think are basic. I think that's what separates me from the pack. I will work with you at the level you need while respecting that you know your stuff... not mine.

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