Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises. For more information www.genesys.com.

.

Having established a name in call center BPO, ePlanet Communications’ software development team had also been performing exceptionally. Hence, we came up with the idea of separating ePlanet Tech as a new entity dedicated to software and program development. ePlanet Communications as a company boasts itself for delivering optimum value to its customers. ePlanet Tech, therefore, comes with a similar attitude to become the number 1 choice for businesses across the world. Mission and vision ePlanet Tech’s mission has always been customer and employee centric. We keep our employees’ motivated to provide our clients with the best value propositions; hence, encouraging an environment of trust and hard work. We have always had an open door policy at ePlanet with complete transparency among the employees. We try our best to encourage each and everyone of our employees with the same zest so that a junior executive feels exactly as motivated as a senior manager, while a senior manager feels as motivated as a director.