Borrowers who have secured funding via a loan facility need an experienced and competent agent to manage cash flow, hold collateral, facilitate communication with lenders and perform the many ancillary services required in this type of transaction. A comfort level on both sides of the transaction is critical to ensure relationships flourish and the loan performs successfully. Some lenders may not be able, or want, to service loans they arrange. In order to control costs, streamline administration and maximise efficiency, they need a provider that has the necessary resources and infrastructure as well as a full understanding of their business requirements. For a multitude of reasons, including potential conflicts of interest, lenders currently servicing loan transactions may be looking to sell down or divest their positions or servicing commitments.