ActecSystems, a Sertec company, is changing the rules of claim and incident reporting management through Full-Cycle Claim and Incident Reporting solutions that improve productivity and reduce costs for commercial and personal insurance carriers, self-insured companies, third party administrators, and managed care organizations. Actec???s full-cycle approach moves beyond just transferring information from policyholders to designated stakeholders to provide you with total information management. More than 100,000 client companies use our contact centers to handle over a million live-answered calls per year. A leading innovator in the industry, Actec has provided uninterrupted service every hour of every day since 1989.