Sending collection letters has long been a necessary, but difficult process for many business owners. Not only is managing delinquent accounts a tedious and time-consuming process, but properly contacting customers can also be very difficult. You need to collect the money that is owed to you, but appearing too aggressive may sometimes hurt your company's image and possibly cause a loss in business. The following guidelines may assist you in effectively using letters to collect on past-due accounts. 1.Be Proactive: One of the most effective methods businesses can use to increase cash flow and reduce past due payments is to send a "past-due" letter before an account truly becomes a problem. This first letter should be sent shortly after the original payment was due and merely inquire as t