Ott, Norman & Co., CPAs was started in 1963 in Chillicothe, Ohio. The firm acquired the practice of Lucetta Henkelman, a local public accountant. She worked with her brother-in-law, Dennis Pfarr, who established the first recognized public accounting firm in Ross County in 1939. Upon Mr. Pfarr's death, Lucetta continued his practice and later joined Jim in his practice. Sue Ott joined the firm as a student intern in 1986. After graduating from Ohio University in 1987 she joined the firm on a full-time basis. Sue sucessfully passed the CPA exam and became licensed by the state of Ohio in 1990. She became a partner in the firm in 1993.