Mateffy and Company has developed a wide variety of training programs for many of the nation's leading businesses, including 3M, Avon, Cargill, Honeywell Incorporated, Gelco, Guidant, Hyatt Hotels International, Sysco Foods, The Library of Congress, Metropolitan Life, North Memorial Medical Center, Blue Cross Blue Shield of Alabama, Illinois, Washington D.C., and the Veterans Administration. Topics on which we have developed training programs include: • Advanced Selling Skills • Communication Skills • Conflict Management • Construction Project Management • Customer Service • Dealing with Difficult Customers • Employee Engagement • Interviewing for Employment • Meeting Facilitation • Building Maintenance and Reliability • Motivating Employees • Performance Appraisal