Call Center Services International (CCSI) is a World-class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California). Our core business is to help you establish a high-performance yet cost-effective "nearshore" Contact Center in Baja California. Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Order Processing, Business Process Outsourcing and Administrative Services. CCSI's management team has over 35-years of expertise in successfully establishing U.S. Companies in Mexico. We have the legal framework, technology infrastructure and professional administrative personnel to quickly get your center up and running. ISO/IEC 20000-1:2011 Certified.