teleXpertise offers companies an array of telesales enhancement services. All services include recorded calls and customized programs. We offer recorded mystery shopping calls and we can record your company's actual incoming calls. All calls are evaluated and delivered electronically. Personal, team and group telesales training programs are conducted using live call content; not stale or off-the-shelf modules. We also offer pre-employment telesales assessments that have proven to reduce turnover by 60%.