Gateway provides a full range of management consulting services for both outsourced and insourced call center enterprises in North America, Europe, Asia, and Central / South American. We have over 60 years of C-Level experience with management of customer care / customer contact & engagement, revenue generation, technology & telephony, applications, business case development, business planning, social media planning, and general assessments. We can help small, medium, and large companies with their sales, lead generation, customer service, collections, and ROI requirments. Facebook, Twitter, LinkenIn Gateway Broker Services include finding the best match for your company and application from over 450 outsource service providers that we track throughout the world. We follow and have relationships with companies providing contact center, call center, bpo, collections, social media, and managed services with and for medium and large organizations. Call us in Omaha at 402-578-8748.

MM&T provides outsourced customer care, customer acquisition, and business process solutions. MM&T offers customer care and retention solutions, such as offline and online customer care, and technical/application support. Sales solutions, including inbound/outbound sales, general reservation support, order processing and fulfillment, product information requests, and up sell and cross sell programs. MM&T also provides business process outsourcing, such as customer care, technical support, help desk, and industry -specific processing services, with strong emphasis on CRM (Customer Relationship Management). MM&T is a certified MBE vendor.

Our clients range from small businesses to Fortune 500 companies over a wide variety of industries, including cable TV, telecom and wireless, broadband and Internet, location based services, financial services, energy, healthcare, insurance, publishing and packaged goods. Services include Teleservices (Sales, customer care, tech support, BPO, multilingual, lead generation), Direct Mail (Expertise in creative development, production, postal management), Multicultural Services (English, Hispanic, French, Italian, Portuguese, German, Russian and Chinese), Market Research (Positioning, brand identity), Database Marketing, Web/Digital Media (Web page development, e-mail, SEO, social media), Analytical Services (Customer profiling, market segmentation, modeling)