Healthcare ADR in particular requires industry expertise. Whether it's arbitration or mediation, the ADR practitioner MUST understand the nuances in healthcare delivery and payment. Complexity abounds, and often a great deal of money is at stake. Jim has the personal traits that help facilitate settlement. He is respectful of counsel and clients, and expects courtesy and respect during proceedings. Jim can speak directly to counsel, having been counsel, and can speak to clients having been a client. He can empathize with the emotional aspect of disputes, and is a quick study. There are huge benefits to using ADR in healthcare disputes. Those are speed to resolution, less cost, industry expertise, and assured confidentiality. The advent of ACOs will require use of ADR as never befo