Providing onsite and virtual concierge services to commercial / residential buildings, private corporations, hospitals and malls. Charm City Concierge is the Nation's premier concierge service serving over 175 locations with corporate offices in Baltimore, MD and Washington, DC. After 17 years of providing concierge services on the ground, Charm City Concierge decided competitive times call for creative measures ... and the CONCIERGE DASHBOARD was born. The development of our proprietary virtual concierge software is a nationwide first in the concierge industry. When getting things done faster and smarter is the norm, the Concierge Dashboard is the ultimate personal assistant and has all the capabilities a client needs to make life easier.