You will deal directly with us. Our installers will always provide you with an outstanding installation. We train all journeyman installers for 3 - 6 months and have them factory certified before doing a job on their own. Sales consultants Julie Herschbach and Leslie Stoddard will provide all the information for you to make the selection of film and answer all your questions. Leslie Stoddard is also the Office Manager and she will provide you with the best customer service and answer your questions regarding scheduling and payment. Your home will be treated with respect. We use plenty of drop clothes and wear shoe covers. When we undertake an installation, the glass is extensively cleaned and detailed before and after it is tinted.