We started HomeSafe Dryer Vent Cleaning because we realized that not many people were aware that they had a "dryer vent" and especially didn't know that it needed to be cleaned. We find so many people asking themselves "why does my dryer take so long to to dry my laundry?" 99% of the time, it's not a problem with your actual dryer--it's a problem with the dryer's exhaust duct or your dryer vent! We love helping people. It's so fun to hear from people who are so excited to have their dryer dry a load of blue jeans in 30-40 minutes again--instead of the 2-3 hours it was taking before we came out to help. And we love helping people make their home more safe by eliminating the fire hazard caused by clogged dryer vents. "Helping People"--that's what we do and we really work hard to do it best!