Our 100% Save Big Print Happy GUARANTEE Here is our commitment to you... We use only the best quality imaging supplies available. Provide individual attention and offer our expertise. Back all services and products with our 100% Guarantee. Remanufacture and Recycle on-site to offer the lowest prices We stand behind all of our services and products. We GUARANTEE that cartridges refined by our company will perform at least as well as the original equipment manufacturers supply under similar conditions. If you are not completely satisfied with our refilled cartridges, please return the cartridges withing 90 days of purchase (along with your original receipt) and we'll either repair the cartridge, credit the full amount against a new cartridge or provide a full refund.