If you decide to return your item, Diamond Ring Forever offers a 7 day full refund guarantee minus shipping/labor costs incurred by Diamond Ring Forever (if applicable). Please notify us of any item being returned, returned item without an advance notice will be rejected (Please call before you made any return). Returned items without a Return Authorization Code will not be accepted. Any return after the 7 Days in 30 days period will receive a store credit "Only" with 10% restocking fee applied to the store credit. No return for refund or store credit will be accepted after 30 Days. All original paperwork and documents must also be included. Returned items must be received in their original packaging and in perfect condition.