Our founder, Brandon Griggs, is a Master Plumber and Gas Fitter who has spent decades serving thousands of homeowners and businesses across Virginia. His philosophy is simple but powerful: treat every customer with the same respect you'd show your own grandmother. Driven by this commitment, Brandon established Step By Step Plumbing to bring integrity, skill, and transparency to his community. We're a trusted, down-to-earth company that offers a refreshing blend of deep expertise in a complex industry.