TOA Technologies provides field service management software for businesses of all sizes that have scheduled work in the field - from your neighborhood lawn care provider to multinational telecommunications companies. TOA's solution suite, ETAdirect, helps the right field employee get to the right appointment, on-time, every time, improving customer service while dramatically reducing operational costs. Natively delivered through the cloud and the only solution using a patented time-based predictive analytics platform, TOA's ETAdirect provides a new way to manage mobile field service operations. ETAdirect learns how work is done in the field according to each individual employee, creates patterns and then predicts the most optimized routes available based on real-time, actual data.