HIPAA compliant technology services and outsourcing organization headquartered in the Bay Area, USA with workforce across North America, South Africa and India (Gurgaon, Bangalore). We provide solutions that drive more value from the relationships our clients have with their customers. Managing these relationships, fostering improvement and adding value to them is how we enable organizations worldwide to improve their business performance. Our technical service solutions optimize profitability, revenue, cost to serve and customer satisfaction through transformation enabled solution frameworks. What really differentiates us is: Unified implementation framework to deliver solutions that are robust, secure & goal oriented Focus and passion for innovation Flat organization structure - responsive engagement models Agile and flexible delivery and commercial models Focus on long term partnership with clients We are a young and vibrant organization; our employees are our greatest assets. Our culture allows our employees the freedom to learn experiment and reach the pinnacle of growth. A career at Incedo offers challenging assignments, world-class working environment, professional management and ample opportunities to train, learn and execute demanding projects, and in turn, get recognition in the form of exceptional rewards. Ibtech is proud to be now known as Incedo. Incedo is a Latin word that means marching forward, advancing. It is pronounced as 'in-see-doe'. The past 4 years in our journey have seen tremendous growth. Today, we have aspirations to grow bigger and become a global player. It is in line with these new dreams that we have undertaken the re-branding. Our new name signifies our spirit of innovation and our passion to help clients grow leaps and bounds. Technical Support is one of the several areas of our proficiency. In this arena we have grown to over 10 clients in span of 4 years providing technical support in domains like IT Service Desk, Desktop Support, Network Support, and Application Support. Our expertise spans across a diverse range of offerings such as Application services, Business Process Outsourcing, Infrastructure Management Services, and Mobility Solutions. We have deep business expertise in the domains like Financial Services, Pharmaceuticals & Life Sciences and Telecommunications Contact person:- Pamela Sharma Email id: [email protected] Phone: (408) 531-6040