We specialize in old fashioned service. We do not charge much relative to our competition, we do not charge anything if we do not fix the problem to your satisfaction, and we go out of our way to be helpful over the phone to fix your problem if possible. On the flip side we are a local company that does not drive out of the area or work on the weekends or outside of normal business hours. (Though we do almost always answer the phone and will do emergency work if necessary.)